In addition to free SBA mentoring, Idaho has a special department to help business.
Welcome to your Southeast Idaho Small Business Development Center
Serving: Bingham, Power, Bannock, Caribou, Oneida, Franklin and Bear Lake Counties
921 S. 8th Avenue
Pocatello, ID 83209
(208) 244-8521
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Success Stories
Home>Locations>Regional Center – Southeast Idaho
Impacting Southeast Idaho with our no-cost consulting & affordable training
132
Jobs
Created
$11M
Capital
Raised
$4M
Sales
Increase
28
Business
Starts
Meet the Staff
Ann Swanson
Regional Director
(208) 282-4402
swanann@isu.edu
Ann Swanson began working in web communications in 2000. Her career includes marketing director at Portneuf Medical Center, marketing director at Idaho State University College of Business, and owning her own small business.
Ann holds two Master’s degrees from the University of Southern California and has been a marketing professor at Idaho State University. She joined the Pocatello Idaho SBDC in 2011 and is currently the regional director.
Ann helps businesses balance risk and opportunity, and she guides business owners through resources and tools that create real change in growth and sales. Her expertise includes business planning and strategy, financing, marketing plans, competitor analysis, and cybersecurity.
Ann also uses her experience to help businesses navigate digital marketing options. She teaches businesses how to leverage tools such as websites, SEO, e-newsletters, mobile marketing, pay-per-click, and social media to create better relationships with their customers.
Claudia Allen
Business Consultant
(208) 282-2817
alleclau@isu.edu
Claudia Allen is a Business Consultant for the Southeast Idaho SBDC. She started her own process serving business thirty years ago and also spent many years bookkeeping for home-based businesses. She knows QuickBooks well and enjoys helping businesses set up their financial management systems.
Claudia helps businesses with financial management systems, and banking inquiries, thus her background. She also helps in business development.
Claudia was the former Loan and Loss Mitigation manager and a Business Development officer at two local credit unions, so she understands the relationships between banking and small business. She received a Master’s in Business Administration from ISU, and she is very active in Civitan International, a civic organization whose main focus is making our communities a better place to live and supporting people with disabilities.
Eight years ago, Bunzow Glass started with an insight: So much beautiful glass goes into the trash. Today the company works with products in 48 states and around the world as well as three local retail stores
Nikki and Lucas Bunzow, Owners
Thanks to the SBDC, it took six months from the start of her business in downtown Pocatello, to leave her former career and work full time on Sentiments. Sentiments offers pregnant mothers the opportunity to see their babies via ultrasounds. Services range from heartbeat checks, black and white profile images, and HD 3-D imaging of babies’ faces.
Jade Forbush, Owner
Sentiments 4D Ultrasound Studio (Pocatello, ID)
In 2022, the previous owner retired, and Krystal Chanda became the new managing owner. Since then, she has worked with the Small Business Development Center to update and target their marketing efforts, and A&E regularly receives QuickBooks help. Read the full success story.
Krystal Chanda, Owner
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